SHIPPING AND RETURNS

Shipping conditions

Products will be delivered in Spain within 3-5 natural days after their purchase date.

Free shipments to mainland Spain and Portugal.

For intenational shipments, Canary Islands, Balearic Islands, Ceuta and Melilla please CONTACT US.

Returns policy

Return time limits:

  • FACE MASKS. Returns are not permitted.
  • HATS AND CAPS. 14-day legal withdrawal period. (Please, download the withdrawal form here and sent it to info@nanagolmar.com
  • MADE TO MEASURE ORDERS or custom made orders. Returns are not permitted.

Shipping costs for returned items are at the client’s expense.

For the return to be accepted, the product must be in perfect condition and must not bear any signs of wear. This includes labels and original package. Upon verification that conditions are met, we will issue a refund equal to the cost of the original purchase minus shipping costs.

The refund will be issued back to the same payment method that you used to make your purchase or place your order.

Defective or misplaced products

If the product is defective or the order misplaced, we will take care of the replacement free of charge.

We ship with the courier company Nacex.

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